How long will it take for order to be made?
Each order is handmade and ready to ship within 10-15 business days, excluding holidays and weekends. This is typically 1-2 weeks. During high volume times, additional processing days may be required since pieces are handmade. If you need your order sooner, please send us a message, a rush fee may apply.
Can I return/exchange my purchase?
All purchases are final sale unless the item is damaged or incorrect.
Can I cancel my purchase?
If you need to cancel your order, you must do so within 48hrs. Sometimes we already start production on your orders and once they have been started, we cannot cancel.
My order is incorrect or damaged. What do I do?
In the event that your order is incorrect or damaged, please notify us immediately upon arrival via email (email@example.com) & I will be glad to help with any issues!
My order still hasn’t arrived! Did it get lost in the mail?
Every package is shipped via USPS. In the event that your package is lost/stolen/missing, please contact USPS to make a claim. We are not responsible for lost/stolen/missing packages.